Course Overview
Schedule of Classes
Course Curriculum
4 Subjects
SERVICENOW (SAM + HAM)
1 Learning Materials
SERVICENOW (SAM + HAM)
SYLLABUS
SERVICE NOW(HAM+SAM)-2015(Azaad)
5 Exercises • 19 Learning Materials
SERVICE NOW(HAM+SAM)
SYLLABUS
Incident Management
PDF
Incident Management
Assignment
Day-2 Incident Management
PDF
Day - 3 Request Management
PDF
Service Level Management
PDF
Knowledge Management
PDF
Assignment - Knowledge Management
Assignment
Configuration Management
PDF
Service Portfolio Management
PDF
Release Management
PDF
Process & Understanding - SW-PDI
PDF
Assignment SAM – License Entitlement Template Data
Assignment
SAM Template
Audio
Entitlement Template Field Details with Descriptions
PDF
Hardware Asset Management
PDF
Software Asset Management Assessment
Assignment
ITAM - HAM - Process Guide - Xanadu
Audio
ITAM - SAM - Process Guide - Xanadu
Audio
Hardware Model Normalization
PDF
Hardware Model Normalization
PDF
Asset and CI Relationships
PDF
Hardware Asset Management Assessment
Assignment
Hardware Asset Management Overall Course Materials
PDF
SERVICE NOW(SAM+SAM)-1904-(TESAVI)
Rcording
SERVICE NOW (SAM +HAM)-2047(JATIN)
25 Learning Materials
Study Material
Study Material for SAM
Process Understanding SW PDI
PDF
ServiceNOW template
Audio
Entitlement Template Field Details with Descriptions
PDF
HAM
Hardware Asset Management
PDF
Recording
class-1
Video
32:21
class-2
Video
58:45
class-3
Video
49:17
class-4
Video
56:1
class-5
Video
1:8:00
class-6
Video
1:9:16
class-7
Video
1:22:43
class-8
Video
7:55
class-9
Video
1:15:49
class-10
Video
1:4:18
class-11
Video
32:48
class-12
Video
1:2:6
class-13
Video
10:53
class-14
Video
4:40
class-15
Video
49:00
class-16
Video
50:13
class-17
Video
52:9
class-18
Video
58:46
class-19
Video
34:43
class-20
Video
35:24
class-21
Video
4:8
Course Instructor
Tom
653 Courses • 4911 Students
By clicking on Continue, I accept the Terms & Conditions,
Privacy Policy & Refund Policy